Support in your own home

Home help services support people where disability, health issues or rehabilitation from an accident make it difficult for clients to maintain their personal hygiene, or organise or control their household. The services are delivered in the client’s home to enable them to continue living in their community.

Home support services include household management, personal care, and advanced personal care services. In addition we offer overnight care which provides an in-home personal care service overnight.

Household Management

Personal Care & Advanced Personal Care

Personal care support includes:

• bathing/showering
• assistance with dressing/undressing
• toileting
• transferring and positioning
• application of TED stockings
• personal grooming
• providing medication reminder
• assistance with mobility
• passive exercises/maintenance stretches.
  

Some of our clients require more advanced personal care services in order to remain independent in their own home.

Advanced personal care services are delivered by specialised support workers who are trained, assessed and supervised by Registered Nurses. As well as the personal care services above, advanced personal care includes:

• supervision of medication
• bowel care
• tube/peg feeding
• oxygen administration
• catheter care
• assistance with incontinence care
  
• blood glucose monitoring.

Back to top

Overnight Care (Sleepovers)

Overnight care offers support with personal care overnight. A Support Worker will sleep over in a person’s home to provide support as required.

In addition to providing support during the night, overnight care support workers can also help with:

• preparing supper
• preparing for bed
• toileting
  
• showering
• dressing in the morning
• breakfast preparation
  
• making the bed.

Back to top

Accessing these Services

Home based support for household management, personal care, advanced personal care and overnight care is assessed through a Needs Assessment Service Coordination Agency (NASC). You can ask your NASC to refer you to HealthCare NZ to provide your support.

You can also access these services through your ACC Case Manager or your local GP.

If you are not eligible for funding for these service, we also provide a range of services to clients paying privately - see below.

Privately Paid Services

Services provided to clients who pay privately may include:

• companionship
• assistance with morning wake-up/evening tuck-in
• household management
• personal care
• shopping and library visits etc.

For more information or to book these services please contact your local HealthCare NZ - Community Services branch

Back to top