Head of Strategy and Service Development
As Head of Strategy and Service Development, Louise Zacest leads and supports strategic planning and service and programme development across all Healthcare NZ’s operating divisions.
Her portfolio responsibilities include service design, quality improvement and risk management, strategic business development, marketing and communications, and clinical advisory services. She also works closely with cultural advisers, including the organisation’s Maori health leadership group, Te Ahi Ka.
Louise has more than 25 years of experience in both public and private organisations, in the health and financial services sectors, specifically in relation to strategy, investment and product, service and new venture development. Before joining HealthCare NZ in October 2017, Louise was Head of Business Development for Counties Manukau District Health Board.