Making a referral to HealthCare NZ

At HealthCare NZ, we believe that the home is more than just a place of familiarity and comfort: it’s an ideal setting for healing, fostering long-term wellbeing, and living independently.

Referring patients to our in-home support services plays a vital role in enabling people to manage their health in familiar surroundings, surrounded by whānau and community.

Our experienced team delivers personalised care that aligns with clinical goals, reduces hospital readmissions, and supports sustainable recovery. Together, we can ensure that more New Zealanders receive the right care, in the right place, at the right time.

Why refer patients to HealthCare NZ

HealthCare NZ is New Zealand’s largest provider of home-based healthcare, disability, and wellbeing support. Referring your patients to us means connecting them with a trusted team dedicated to helping people live independently and well, wherever they call home.

Reasons to Refer

• Comprehensive Support Services: We offer a wide range of services, including in-home nursing, rehabilitation, disability support, personal care, and mental health and wellbeing services. This ensures your patients receive the right care tailored to their individual needs.
• Expert, Compassionate Care: Our team of over 7,500 skilled health professionals is committed to delivering high-quality, person-centred care with empathy, respect, and partnership at the core of everything we do.
• Enabling Independence: Our goal is to help people maintain their independence and quality of life in the comfort and familiarity of their own home. We work alongside patients and their whānau to support their health and wellbeing goals.
• Accessible Across New Zealand: With services available in nearly every corner of Aotearoa, we support people in both urban and rural communities. Even if there isn’t a branch nearby, we may still be able to help: just get in touch to discuss your patient’s needs.
• Flexible Funding Options: We support patients eligible for government and ACC-funded services, as well as those seeking privately funded care.
• Trusted by Thousands: More New Zealanders trust HealthCare NZ to support them and their families at home than any other provider. Our reputation is built on decades of experience and a genuine commitment to improving lives.

Referring to HealthCare NZ means your patients will receive expert, compassionate support – helping them live well, safely, and independently at home.

How to make a referral

Referring your patients to HealthCare NZ is a straightforward process. Referrals can be made via the Specialist and Referrals (SR) site, through Medtech, ERMS, and Healthlink portals.

Our team will take it from there, taking care that each patient receives attentive, personalised support throughout the process.