Make a complaint
At HealthCare NZ, we know there’s always room for us to better serve the people we support and their whānau. Your feedback is invaluable to us: it helps our team to continually improve, ensuring that we meet your expectations. If you have any concerns or complaints, we encourage you to share them with us.
You have the right to make a complaint, under Right 10 of the Code of Health and Disability Services Consumers’ Rights. Please click the link below to access our complaint form and let us know how we can better care for you and the ones you love.