Aged care services
Aged care services
HealthCare NZ provides comprehensive, tailored and trusted aged care services to New Zealanders.
Quality of life means something different to every older person. Let us help you achieve it, whatever it looks like for you.
Our approach to aged care
Our tailored, residential aged care and home health-support services for older people are based on a foundation of compassion, respect and preservation of dignity for all the people we support. Our carers understand that elderly care is more than simply cleaning, or changing dressings, or personal care. It can be a mixture of all those things and more, and their work can and should empower the older people we support to enjoy their life to the fullest.
At HealthCare NZ, we know that each of older adults who come to us have unique needs at this stage of life. They also have different lifestyle goals, hobbies and networks. Our care services will always reflect individual differences and address the physical, emotional, social, and spiritual needs of the people we support, as well as those of their family/whānau.
HealthCare NZ’s full range of aged care services
Our carers provide a variety of services to meet the individual needs of each person we support. The following pillars of aged care support are all available as part of our services:
Short-term care
HealthCare NZ offers tailored home health support and aged care services for temporary needs or transitional periods. This might include recovery from surgery or illness, changes in living situation or something else. Whether it’s temporary help around the house, medication management or personal care that’s required, our team can be part of yours.
Long-term care
When ongoing assistance is needed, our aged care services at home can be a crucial part of the support plan. Our care professionals are equipped to improve quality of life for those who need help due to age-related issues, chronic illnesses, disabilities and more.
Personal care
Our experienced carers are well-versed in providing compassionate, respectful personal care for older people. This can include medication management, personal hygiene help, dressing, meal assistance and home tasks.
Home help
A clean and comfortable living environment is immensely important to quality of life for older people. Our carers can provide support with keeping homes tidy and clean, as well as meal preparation.
Respite care
When friends and family/whānau need a break or are unavailable, our respite aged care services can bridge the gap and take on caregiving duties for a few hours, days or weeks.
Palliative care
Our palliative carers are focused on providing relief from symptoms and ensuring the comfort of those with life-limiting illnesses. Quality, compassionate support in difficult times can make a huge difference to older people and their loved ones.
When is aged care support needed?
Many older people and their family/whānau find it tricky to determine when it’s time to think about getting extra help. It’s a significant decision to make, so we’ve put together a list of indicators that it might be time to seek assistance from aged care services.
- Daily tasks are becoming difficult to manage.
- The older person or those around them are becoming concerned for their safety: they are losing concentration, leaving the stove on, becoming easily disorientated or lost, or are a fall risk.
- Medical conditions and their treatments are becoming difficult for the person or their current support people (family/whānau and friends) to manage.
- Current caregivers and loved ones are becoming stressed or stretched thin.
- Social circles are shrinking and the older person is becoming isolated, with little opportunity to interact with the outside world.
- The home is becoming messier or dirtier than usual.
The decision to seek in-home aged care is not easy to reach; it’s one that often involves several affected parties with their own concerns and opinions. If it helps, we are available to be part of the process and answer any questions you might have. Sometimes, all the older person or family members need is to understand what the aged care service might look like for them. The HealthCare NZ team is happy to provide this clarity and reassurance.
Why choose HealthCare NZ as your aged care provider?
We are New Zealand’s trusted experts for aged care support. Here’s why:
Compassionate care
Our carers are skilled professionals who take very seriously the responsibility with which they have been entrusted. We understand the importance of dignity, respect and empathy in the way we care for you or your loved one.
Personalised aged care services
We understand that all individuals require tailored care that suits their unique needs. Our approach is to work closely with the people we support and their care network to create a personalised and holistic care plan that balances overall wellbeing.
24/7 wrap-around aged care support
HealthCare NZ has people available on call around the clock. We are committed to providing care that’s holistic and responsive to change; we’ll check in regularly to ensure we’re still meeting your needs and preferences.
Varied aged care services
Our range of services covers everything from cleaning and meal preparation to medication management and more targeted nursing care. Having access to a variety of resources and skills can be invaluable—you never know what life might bring your way.
At HealthCare NZ, our quality aged care and home health support is based on trust, respect and understanding. The comfort and wellbeing of the elderly people we support—and the peace of mind of their family/whānau—is our focus. Contact us today to discuss how we can tailor our services to enhance your quality of life.
Frequently asked questions: Aged care services
Are your caregivers qualified and trained?
Yes, all of our carers are appropriately trained and qualified for their roles.
Can we choose the caregiver?
Choosing a caregiver is a collaborative effort that takes into account availability and preferences. We welcome feedback and requests regarding your support plan and carers.
Is there funding available?
Yes, many older people are eligible for government-funded support. Eligibility depends on an array of factors. Contact us for advice or talk to your GP, healthcare professional, NASC, Services Connector, or ACC Coordinator for a referral. We also provide private services for those ineligible for funding.
What happens if a caregiver is sick or on holiday?
We have a large team of carers who can back each other up and step in when an individual is sick or on holiday.
Can services be customised according to specific health conditions?
Absolutely! HealthCare NZ is proud to provide flexible, personalised aged care support that meets the needs of each individual.
What are the steps to begin aged care services?
Once you’ve made the decision to seek aged care services at home, get in touch with us or talk to your GP, healthcare professional, NASC, Services Connector, or ACC Coordinator for a referral.