Home Care & Home Help Services Across New Zealand
Home Care & Home Help Services Across New Zealand
Home care and home help services help New Zealanders maintain independence in their own homes. Whether you need elderly home care, disability home help, or in-home care services, HealthCare NZ is here to support your journey with dignity, comfort, and peace of mind. Our nationwide network of skilled, local caregivers ensures you receive compassionate, professional care wherever you are in New Zealand.
With decades of experience, HealthCare NZ is trusted by thousands of families to deliver tailored home care services that truly make a difference.
Learn more about the HealthCare NZ mission when you read About Us.
What is home care and home help?
Home care is professional personal assistance with daily activities like bathing, dressing, mobility support, and medication management provided in your own home. Home help is household assistance including light cleaning and basic domestic tasks to help maintain your home environment. Home care and home help are essential services that support people to live safely and comfortably at home.
These services are designed to meet a wide range of needs, from short-term recovery support to long-term elderly care. Whether you’re searching for in home care services or trying to understand the difference between home care and home help, HealthCare NZ offers flexible solutions tailored to your lifestyle.
Comprehensive home care and home help services
HealthCare NZ offers a comprehensive range of in home care services, grouped into easy-to-understand categories:
Personal Care
Bathing, dressing, grooming, mobility support.
Home Help Cleaning
Help with light cleaning, laundry, and tidying.
Meal Assistance
Assistance with ‘heat and eat’ type meal prep, or making light meals (e.g. sandwiches, soup).
Companionship
Depending on location and funder details, HealthCare NZ services can include friendly visits and social engagement.
How HealthCare NZ delivers home care services
HealthCare NZ follows a proven process to deliver reliable, high-quality home care services:
Initial Consultation
We assess your needs and preferences.
Care Plan Creation
A personalised plan is developed with input from you and your family.
Caregiver Matching
We match you with a vetted caregiver.
Service Begins
Care starts promptly, with ongoing monitoring and adjustments.
The benefits of home care
Improved quality of life
Home care support allows individuals to stay in familiar surroundings, promoting emotional wellbeing and independence.
Cost-effective alternative
Compared to residential care, homecare support is often more affordable and adaptable to changing needs, and in many cases can be government funded.
Family peace of mind
Home care assistance ensures loved ones are safe and supported, reducing stress for family members.
Tailored support
In home care and support are personalised to each person’s health, preferences, and daily routines.
Who benefits from home care and home help
Home care and home help services support a wide range of people beyond elderly care. Here’s who benefits:
Older adults
From basic home help for elderly people to private in home care for elderly individuals with complex needs, services are tailored to support aging in place.
People with disabilities
In home elderly care also supports those with mobility challenges or intellectual disabilities.
Post-op recovery
Short-term in home care for elderly or younger adults recovering from surgery or illness.
Busy families
Home help services take some of the pressure off for families juggling work and caregiving.
Individuals with chronic conditions
Support for those managing long-term health issues like Parkinson’s, dementia, or diabetes.
Private home care and funding options
Concerned about the cost of private in home care? The vast majority of care offered by HealthCare NZ is eligible for government funding, ensuring that essential support is available at no cost for most people. For additional hours or services above and beyond those eligible for funding, we can put you in touch with our skilled, compassionate partners at Private Care NZ.
Government funding: Most people supported by HealthCare NZ qualify for fully government funded or government subsidised care through ACC or other avenues. Speak to your GP, case manager or NASC assessor to start the process of accessing home care funding.
Private pay options: If you require care hours or services which are over and above the funded options available to you, our partners at Private Care NZ can tailor a private care plan to your budget, with transparent pricing and no hidden fees.
Value for money: Compared to residential care, private in home care for elderly offers personalised support, allowing you to pay only for the services you really need.
Getting started with home care services
Starting home care services is simple and stress-free:
Contact Us
Reach out for a no-obligation chat.
Referral
You are referred to us by your funder or health professional.
Care Plan
A tailored plan is created to fit your needs, preferences, and funding.
Care Begins
Services start quickly, with flexibility for urgent needs.
Whether you need home care support urgently or are planning ahead, HealthCare NZ makes the process easy and reassuring.
How home care makes life better
Imagine waking up in your own bed, knowing you’ve got the support you need to make the most of the day. Whether you’re spending time with loved ones or enjoying your favourite pastimes, home care support makes space for comfort, independence, and joy in everyday life.
From assistance with personal care to help around the house, in home care assistance transforms daily routines into moments of ease and connection, in homes and communities across New Zealand.
Choosing the right home care provider
When selecting a home care provider, look for:
- Trained caregivers
- Flexible service options
- Transparent communication
- Positive client feedback
- Responsive management
HealthCare NZ meets all these criteria, offering trusted home care services across New Zealand.
Common home care questions answered
What is Home Care?
Home care provides personal and household support to help people live independently at home.
What’s the difference between Home Care and Home Help?
Home care involves personal care tasks; home help covers household chores like cleaning and cooking.
How much does Private In-Home Care cost?
Private care for elderly at home costs vary based on services and location. HealthCare NZ can guide you through funding options.
How to apply for a Home Care Provider?
To engage the services of a home care provider like HealthCare NZ, you’ll need a referral from your GP, NASC assessor, or ACC case manager.
What does ACC cover for home care in New Zealand?
ACC can cover personal cares, housework, home care cleaning, and shopping as prescribed by them.
Can I choose my Caregiver for Home Care Services
Yes, we work with you to match caregivers based on your preferences and needs.
How quickly can Home Care Services start?
Urgent care can begin within 24-48 hours. Planned services follow a personalised onboarding process.
What happens if my Caregiver is sick?
We ensure continuity of in home care support with backup support from our trusted team.
Start your home care journey today
Ready to explore home care services? Speak to your GP, assessor or case manager about getting a referral to HealthCare NZ.
Enjoy peace of mind, compassionate care, and the freedom to live life your way.
Get in touch to start your home care journey today.